Refund & Return Policy

At Harley Davison Parts & Accessories, customer satisfaction is our priority. We stand behind the quality of every product we offer and strive to provide a smooth and transparent return process. Please review our policy below before requesting a return or refund.

Return Eligibility

To be eligible for a return, items must meet the following conditions:

  • Product must be returned within 30 days of delivery
  • Item must be unused, uninstalled, and in original condition
  • Original packaging and accessories must be included
  • Proof of purchase or order confirmation is required

We reserve the right to refuse returns that do not meet these requirements.

Non-Returnable Items

The following items are not eligible for return:

  • Installed or used products
  • Special order items
  • Clearance or final sale products
  • Gift cards
  • Customized or modified items
  • Products damaged after delivery

How To Start A Return

To initiate a return request:

  1. Contact our customer support team
  2. Provide your order number
  3. Include the reason for the return
  4. Attach photos if the item is damaged or incorrect

Once approved, our support team will provide return instructions and shipping information.

Return Shipping

Customers are responsible for return shipping costs unless:

  • Wrong item was shipped
  • Product arrived damaged
  • Manufacturer defect exists

We recommend using a trackable shipping service for all returns.

Refund Processing

Once your returned item has been received and inspected, we will notify you regarding the status of your refund.

Approved refunds are processed to the original payment method. Please allow:

  • 2–5 business days for inspection
  • Additional processing time depending on your financial institution

Processing times may vary by payment provider.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, contact us immediately with:

  • Order number
  • Photos of packaging
  • Photos of product condition

We will work quickly to resolve the issue and arrange a replacement where applicable.

Exchanges

If you need a different product, fitment, or variation, we recommend returning the original item and placing a new order to ensure faster processing.

Need Assistance?

If you have questions regarding returns, refunds, or exchanges, our support team is here to help.

Email: info@harleydavisonpartsaccessories.com
Phone: (380) 213-3290

Business Hours: Monday – Friday | 8:00 AM – 6:00 PM

Thank you for choosing Harley Davison Parts & Accessories. We appreciate your trust and look forward to serving fellow riders.

 
 
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